Next, attach the solution line. There is a single pump in the model Mighty Pro and the model X3, while there are two parallel pumps in the Big Track models. The cookie is used to store the user consent for the cookies in the category "Performance". Hold the machine's red trigger down as you move. Tilt the machine back gently and place a newspaper under the front of the machine to protect it from damage. These cookies will be stored in your browser only with your consent. Each pass across the room should overlap the last pass by an inch or two. If it is, remove everything from it. If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. Upholstery Tool Not Spraying. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Float Columns should be checked for debris and rinsed thoroughly after each use. The cookies is used to store the user consent for the cookies in the category "Necessary". Make sure you dont miss a thing. Plus, it costs roughly the same at around $270. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. You will have to repair the pump if the rug doctor doesn't spray properly. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. 5 yr. ago. This seems like a significant oversight. Read on to see if it was able to remove tough stains as easily as it claims. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. In theory, its supposed to deliver extra cleaning fluid to the area, but the feature isnt designed well in our opinion. The other issue is that the area around the brush head collects a lot of dirt and hair. Your carpet should feel damp and you should see water returning into the upper white tank. You can register your Rug Doctor Machine at www.rugdoctor.com. If problems persist, find a repair shop near you. The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. Is It Possible To Have My Portable Spot Cleaner Repaired? Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. 3. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. The hoses will leak liquids when pulled out. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. So, keep reading! Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Learn more. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. Snap up the brass rings, and they will lock the hose into place. If you are working on the Wide Track model, determine which pump(s) you are replacing as well as their direction: Remove the crimped hose clamps securing from each end of the pump you are replacing. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. But you can also find the solution in this article. The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. Simply pull down the spring-loaded brass connector, insert the braided hose adapter until the brass connector snaps shut, and repeat the process if the connector is still loose. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Users Guide. Remove the eight 15.1 mm long Phillips machine screws securing the bottom pan. Firstly, Double-check to see that you're pressing the spray trigger. Carefully note the pump direction indicated by the arrow on its label. This will loosen the front metal blade. If you do not hear a loud vacuum sound when the machine is turned on, please see the troubleshooting section for No Power to the Machine. Run hot water through the filter in your sink for about 20 seconds. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Its not advisable to use a water-extraction machine like the Rug Doctor on Oriental rugs made with silk or wool, hand-loomed or braided wool rugs, sisal or jute. Rug Doctor Help Centre Troubleshooting Troubleshooting for Carpet or Upholstery Cleaning Won't spray. Youll see dirty water coming up through the see-through dome. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. Make sure none of those are pinched, kinked, or smashed behind each other. There are a variety of stains that can be tackled with the help of trigger sprays. There might be a clog in the lower vacuum track. Further, it doesnt have any special featuresjust a standard hand tool. Need advice on cleaner? What Should You Do If Your Wastewater Tank Is Leaking? The Portable Spot Cleaner is the answer to all of your carpet staining problems. You may also have other rights that vary from state to state. Our powerful motorized hand tool quickly penetrates deep into carpets, car interiors, upholstery, and fabrics to remove stains that have set in. Use your fingers or pliers to pull the hoses off of the pump nozzles. If it doesnt turn on or the reset button pops up again, return the machine to the store. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. You can use a clamp removal tool to cut the clamps. The grey and black vacuum hose should be in place. Fill the reservoir of your Rug Doctor with hot water. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Youll see dirty water coming up through the see-through dome. It has ten rows of stiff cross-action bristles that work the rugs from every angle. You should feel strong suction. Resist the urge to make repeated passes over the same area. Any thoughts? Though we gave the rug a quick once-over with the vacuum before diving in with the Rug Doctor, there was apparently still quite a bit of dog hair left behind. If it is not, plug the cord into a nearby wall outlet. In theory, this should mean a shorter drying time for your carpets, but the rug we cleaned still took several hours to dry out completely. Check the connections on the back of the machine. If your issues arent resolved by watching our guides, please feel free to contact us. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward "Super Boost Spray" could be improved. This cookie is set by GDPR Cookie Consent plugin. After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Your carpet should feel damp and you should see water returning into the upper white tank. If the hand tool still has little or no suction, there may be a fault with your machine. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. The red spray button is located on the top of, or underneath the handle. Not all products are this easy to assemble, so make sure to invest in one of the best home tool kits so youre always prepared. Her work is published on many websites. Because you have to pull the Rug Doctor backward to operate it and because this stream of liquid is located at the back of the machine, the Super Boost wont reach the front edges of the rug youre cleaning. Check out our reviews of the best dish scrubbers to clean all sorts of surfaces. Use pliers to grip and wiggle the axle hub cap to loosen it. If the hose is loose, pull down the connector until you see the silver ball bearing. Buy Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Upholstery Tool, Large Red Carpet Cleaner: Wet-Dry Vacuums - Amazon.com FREE . Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Vapamore MR-1000 Forza Commercial Steam Cleaner. If the carpet is wet, you are ready to start cleaning. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. These cookies track visitors across websites and collect information to provide customized ads. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. We also use third-party cookies that help us analyze and understand how you use this website. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs Securely place the full Clean Water Tank back onto the machine. Place a towel behind the exhaust hole. Disassemble the unit and remove the Waste Water Tank. Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. Center a replacement axle hub cap over the exposed axle end. Login to make a RENTAL, or view your account. Check to see if the power cord is plugged in. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Read full answer 11/16/2021 11:59:11 PM This cookie is set by GDPR Cookie Consent plugin. If you face a problem, dont worry. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. If this is the case, remove the debris and clean the filter by running it underwater. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. You will hear a click sound when the tank has locked into place. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. The cookie is used to store the user consent for the cookies in the category "Analytics". All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year.